Sr. Customer Success Manager - Health Plans & Digital Health

h1.co

New York, United States
Base: $110,000 to $128,000 py; bonus/equity: varia...
On-site
5+ years enterprise saas experience
Health plans or payer organization experience
Api and data integration knowledge
The role focuses on serving as a trusted strategic and technical partner to clients in the Health Plans and Digital Health space

Job Summary

  • The role focuses on serving as a trusted strategic and technical partner to clients in the Health Plans and Digital Health space.
  • Candidates will lead technical onboarding, manage data ingestion efforts, and drive measurable outcomes through Executive Business Reviews.
  • The position offers a base salary between $110,000 and $128,000 plus variable commission and stock options.

Matching Summary

The role focuses on serving as a trusted strategic and technical partner to clients in the Health Plans and Digital Health space.

Salary

Base: $110,000 to $128,000 per year; Bonus/Equity: Variable commission based on performance plus stock options; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years enterprise SaaS experience
  • Health plans or payer organization experience
  • API and data integration knowledge
  • Jira ticketing system proficiency
  • Executive business review leadership

Nice-to-have

  • Mentoring junior CSMs
  • Fast-paced environment adaptability
  • Technical implementation background
  • Cross-functional collaboration skills
  • Complex stakeholder management

Key Requirements

  • 5+ years Customer Success or Technical Account Management experience
  • Experience with health plans, payers, or regulated industries
  • Proven ability to manage enterprise accounts ($1M+ ARR)
  • Strong project management skills for complex timelines

Work Rights

Not specified

Tailored Resume

Cover Letter