Not specified; not specified; comprehensive benefi...
Primarily in-office
3 years of claims management experience
Lead express analysis team
Manage 700 claims per month
AIG is seeking an Adjuster I for Complex Claims in Mexico City, who will lead a team tasked with managing claims and ensuring excellent service delivery to clients. The role requires strong leadership, technical knowledge of claims management, and a commitment to achieving performance metrics
Job Summary
The role involves leading an express analysis team focused on providing excellent service to insured parties and clients while managing a volume of 700 claims per month.
AIG offers a comprehensive Total Rewards Program that extends beyond time spent at work to offer benefits focused on health, wellbeing, financial security, and professional development.
The position requires embedding balance scorecard/KPIs within the team to drive performance and ensure claims are accurately assessed and proactively reserved within agreed service levels.
Matching Summary
Match Score: 85
AIG is seeking an Adjuster I for Complex Claims in Mexico City, who will lead a team tasked with managing claims and ensuring excellent service delivery to clients. The role requires strong leadership, technical knowledge of claims management, and a commitment to achieving performance metrics.
Salary
Not specified; Not specified; Comprehensive benefits package included
Skills & Requirements
Must-have
3 years of claims management experience
Lead express analysis team
Manage 700 claims per month
Technical referral point for team members
Accurate and consistent reserving
Mitigation of indemnity and expense spend
Nice-to-have
Proven ability to manage team members
Multi-cultural environment stakeholder influence
Effective broker engagement skills
Strong negotiation and mediation skills
Experience in technical claims audits
Key Requirements
At least 3 years of claims management experience
Specialist knowledge in technical claims topics
Policy language skills for accurate interpretation