Customer Field Technician - National Trades People Eoi

nbn

Onsite
Customer-facing role
Physically active work
Safe work practices
The Customer Field Technician position at nbn seeks individuals with a trades background to engage directly with customers while installing and servicing telecommunications equipment in their homes. The role emphasizes practical skills, safety, and a commitment to customer service, offering opportunities for technical development within a supportive and inclusive workplace

Job Summary

  • In this customer‑facing role, you’ll make a real difference to everyday Australians and see first‑hand the impact your work has on customers.
  • As a Customer Field Technician, you’ll deliver hands‑on installation, repair, activation and connection services in customers’ homes, working across both indoor and outdoor environments.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 85

The Customer Field Technician position at nbn seeks individuals with a trades background to engage directly with customers while installing and servicing telecommunications equipment in their homes. The role emphasizes practical skills, safety, and a commitment to customer service, offering opportunities for technical development within a supportive and inclusive workplace.

Skills & Requirements

Must-have

  • Customer-facing role
  • Physically active work
  • Safe work practices
  • Use of tools and test equipment
  • Working at heights or in ceiling spaces
  • Methodical fault-finding

Nice-to-have

  • Clear and respectful customer service
  • Pioneering spirit
  • Inclusive working world
  • Positive team culture

Key Requirements

  • Current driver’s licence
  • Working rights in Australia

Work Rights

Working rights required

Tailored Resume

Cover Letter