Bilingual Mortgage Servicing Customer Service Representative

Leidos

Indianapolis, IN, US
Base: $22.00 - $23.00 ph; bonus/equity: not specif...
Fha guidelines and procedures
Mortgage servicing knowledge
Navigate multiple computer systems
Leidos supports the US Department of Housing and Urban Development (HUD) in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all

Job Summary

  • Leidos supports the US Department of Housing and Urban Development (HUD) in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
  • As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures.
  • Benefits include medical and dental insurance, 401K, Life, AD&D, and Voluntary Disability plans available on day one, with immediate and ongoing training.

Matching Summary

Leidos supports the US Department of Housing and Urban Development (HUD) in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

Salary

Base: $22.00 - $23.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, 401K, Life, AD&D, Voluntary Disability

Skills & Requirements

Must-have

  • FHA guidelines and procedures
  • Mortgage servicing knowledge
  • Navigate multiple computer systems
  • Excellent time management
  • Strong communication skills
  • Bilingual English and Spanish

Nice-to-have

  • Outthink, outbuild, outpace status quo
  • Disrupt, provoke, refuse to fail
  • Omnichannel contact center experience

Key Requirements

  • High School diploma or GED
  • 2 years mortgage servicing work history
  • 1 year contact center experience
  • Public Trust Security clearance
  • Bilingual verbal and written English/Spanish

Work Rights

Public Trust Security clearance

Tailored Resume

Cover Letter