Enterprise Customer Success Manager, Exteriors

ServiceTitan

Base: $86,600 - $115,800 usd; bonus/equity: annual...
4+ years account or project management experience
Manage portfolio of enterprise customer accounts
Analyze user engagement data and identify insights
You will actively manage a portfolio of approximately 35 high-touch enterprise customer accounts while ensuring they maximize the value of the software

Job Summary

  • You will actively manage a portfolio of approximately 35 high-touch enterprise customer accounts while ensuring they maximize the value of the software.
  • The role requires building senior-level relationships, solving complex problems with out-of-the-box solutions, and regularly reporting on KPIs.
  • The company offers comprehensive benefits including 100% employer-paid medical options, up to $20k in fertility services, and a holistic wellness suite.

Matching Summary

You will actively manage a portfolio of approximately 35 high-touch enterprise customer accounts while ensuring they maximize the value of the software.

Salary

Base: $86,600 - $115,800 USD; Bonus/Equity: Annual bonus and equity included; Benefits: Comprehensive health, 401k match, and extensive perks

Skills & Requirements

Must-have

  • 4+ years account or project management experience
  • Manage portfolio of enterprise customer accounts
  • Analyze user engagement data and identify insights

Nice-to-have

  • Passion for helping hard working people
  • Entrepreneurial mindset in fast-paced environment
  • Ability to mentor new hires

Key Requirements

  • 4+ years combined experience in account or project management
  • Strong attention to detail and multi-tasking capabilities
  • Demonstrated ability to analyze data sets

Work Rights

Not specified

Tailored Resume

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