Service Advisor

BMW of Ann Arbor

Competitive pyy; medical, dental, vision plans inc...
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Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing repair estimates and costs
** BMW of Ann Arbor is seeking a Service Advisor to facilitate automotive services and repairs, acting as a vital link between customers and technicians. The ideal candidate should possess customer service skills, a basic understanding of automotive mechanics, and preferably prior experience in a similar role. **

Job Summary

  • The role involves initiating automotive services by ascertaining vehicle performance problems and developing detailed repair estimates.
  • The Service Advisor serves as the primary communicator and liaison between the customer and technician to ensure needs are understood.
  • The company offers best-in-class industry benefits including competitive pay, medical plans, 401(k), and employee stock purchase plans.

Matching Summary

Match Score: 75

** BMW of Ann Arbor is seeking a Service Advisor to facilitate automotive services and repairs, acting as a vital link between customers and technicians. The ideal candidate should possess customer service skills, a basic understanding of automotive mechanics, and preferably prior experience in a similar role. **

Salary

Competitive pay; Medical, Dental, Vision Plans included; Paid Holidays & PTO provided

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing repair estimates and costs
  • Writing repair orders and obtaining signatures
  • Communicating between customer and technician

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobiles

Key Requirements

  • High school graduate or equivalent required
  • Valid driver's license in state of residence
  • Acceptable driving record required
  • Must be 18 years or older

Work Rights

Not specified

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