Patient Coordinator

Bpagroup

Canary Wharf, United Kingdom
Base: £30,000 a year; bonus/equity: annual perform...
Onsite
Concierge-level customer service
Professionalism, empathy, discretion
Accurate data input
You will be responsible for all activities on any Reception Desk in any area of the Canary Wharf centre, providing a link between the Centre, Patients, Consultant or other users

Job Summary

  • You will be responsible for all activities on any Reception Desk in any area of the Canary Wharf centre, providing a link between the Centre, Patients, Consultant or other users.
  • Deliver a premium, concierge-level customer service experience to all patients, ensuring every interaction reflects professionalism, empathy, discretion, and attention to detail.
  • Benefits are designed to make health happen for our people, including Viva, our global wellbeing programme, and support with flexible working and family friendly benefits.

Matching Summary

You will be responsible for all activities on any Reception Desk in any area of the Canary Wharf centre, providing a link between the Centre, Patients, Consultant or other users.

Salary

Base: £30,000 a year; Bonus/Equity: Annual performance-based bonus; Benefits: 25 days holiday, health insurance, pension, life insurance, season ticket loan, cycle2work

Skills & Requirements

Must-have

  • Concierge-level customer service
  • Professionalism, empathy, discretion
  • Accurate data input
  • Efficient administrative support
  • Respond to all enquiries
  • Navigate scheduling and clinical systems

Nice-to-have

  • Work in an agile and flexible manner
  • Represent diverse backgrounds and experiences
  • Support safeguarding children and adults

Key Requirements

  • Experience in healthcare administration
  • Good communication and interpersonal skills
  • IT Skills
  • Excellent telephone manner
  • Organisational skills
  • Ability to work under pressure
  • Ability to empathise with patients

Work Rights

Not specified

Tailored Resume

Cover Letter