Not specified; benefits: 5 weeks annual leave; car...
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Excellent communication skills
Attention to detail
Problem solving ability
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Tauranga City Council is seeking an Advisor for their Contact Centre to work 22 hours per week, primarily during evenings and weekends. This role involves providing exceptional customer service across various communication channels, and candidates must possess strong communication skills, attention to detail, and problem-solving abilities.
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Job Summary
This role serves as the first point of contact for community enquiries via phone, email, and social media.
The position requires working fixed shifts totaling 22 hours per week across Tuesday through Saturday evenings.
Tauranga City Council offers benefits including 5 weeks annual leave and career development opportunities.
Matching Summary
Match Score: 75
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Tauranga City Council is seeking an Advisor for their Contact Centre to work 22 hours per week, primarily during evenings and weekends. This role involves providing exceptional customer service across various communication channels, and candidates must possess strong communication skills, attention to detail, and problem-solving abilities.
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Salary
Not specified; Benefits: 5 weeks annual leave; Career development opportunities included
Skills & Requirements
Must-have
Excellent communication skills
Attention to detail
Problem solving ability
Proven work experience
Fixed shift availability
Nice-to-have
Exceptional customer service mindset
Community-focused team player
Adaptability to social media enquiries
Key Requirements
Legal right to live and work in New Zealand
Availability for 6-week initial training period
Attendance at weekly Wednesday meetings
Work Rights
Must have legal right to live and work in New Zealand