Advisor: Contact Centre - 22hrs Per Week

Tauranga City Council

Tauranga, New Zealand
Not specified; benefits: 5 weeks annual leave; car...
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Excellent communication skills
Attention to detail
Problem solving ability
** Tauranga City Council is seeking an Advisor for their Contact Centre to work 22 hours per week, primarily during evenings and weekends. This role involves providing exceptional customer service across various communication channels, and candidates must possess strong communication skills, attention to detail, and problem-solving abilities. **

Job Summary

  • This role serves as the first point of contact for community enquiries via phone, email, and social media.
  • The position requires working fixed shifts totaling 22 hours per week across Tuesday through Saturday evenings.
  • Tauranga City Council offers benefits including 5 weeks annual leave and career development opportunities.

Matching Summary

Match Score: 75

** Tauranga City Council is seeking an Advisor for their Contact Centre to work 22 hours per week, primarily during evenings and weekends. This role involves providing exceptional customer service across various communication channels, and candidates must possess strong communication skills, attention to detail, and problem-solving abilities. **

Salary

Not specified; Benefits: 5 weeks annual leave; Career development opportunities included

Skills & Requirements

Must-have

  • Excellent communication skills
  • Attention to detail
  • Problem solving ability
  • Proven work experience
  • Fixed shift availability

Nice-to-have

  • Exceptional customer service mindset
  • Community-focused team player
  • Adaptability to social media enquiries

Key Requirements

  • Legal right to live and work in New Zealand
  • Availability for 6-week initial training period
  • Attendance at weekly Wednesday meetings

Work Rights

Must have legal right to live and work in New Zealand

Tailored Resume

Cover Letter