Bilingual Guest Service Agent ( Part-time )

Sofitel Sydney Wentworth

Ottawa, Canada
Base: $25.57ph; bonus/equity: not specified; benef...
On-site
Fluent in english and french
Previous front desk experience required
Available for overnight shifts
The Sofitel Sydney Wentworth is seeking a bilingual Guest Service Agent in Ottawa to provide exceptional service to guests and assist with various front desk operations. This part-time role requires fluency in both English and French, previous experience in a similar environment, and a positive, detail-oriented attitude

Job Summary

  • The role involves providing outstanding service to internal and external guests while acting as an ambassador for the Fairmont Château Laurier.
  • Employees receive a 50% food and beverage discount at hotel restaurants and access to discounted rates worldwide through the Accor benefit card.
  • The position requires fluency in both official languages (English and French) and availability for evenings, weekends, holidays, and overnight shifts.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking a bilingual Guest Service Agent in Ottawa to provide exceptional service to guests and assist with various front desk operations. This part-time role requires fluency in both English and French, previous experience in a similar environment, and a positive, detail-oriented attitude.

Salary

Base: $25.57/hour; Bonus/Equity: Not specified; Benefits: 50% F&B discount; Employee benefit card; Learning programs

Skills & Requirements

Must-have

  • Fluent in English and French
  • Previous front desk experience required
  • Available for overnight shifts
  • Able to handle cash accurately
  • Strong verbal and written communication skills

Nice-to-have

  • Experience with Opera or Delphi systems
  • Positive and pleasant attitude
  • Ability to work independently
  • Detail-oriented approach
  • Team player mindset

Key Requirements

  • Fluency in English and French
  • Previous Front Desk Agent experience
  • Computer literacy with Opera/Property Manager exposure preferred

Work Rights

Not specified

Tailored Resume

Cover Letter