Client Services Representative-1

Healthone Alliance

Dalton, US
Base: competitive salary; bonus/equity: not specif...
Addressing inquiries and concerns
Enrollment and eligibility support
Claims and benefit interpretation
Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors

Job Summary

  • Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors.
  • The Client Services Representative addresses inquiries, questions and concerns in all areas including enrollment, eligibility, claims, benefit interpretation, and referrals/authorizations for medical care.
  • HealthOne provides the means to help you achieve your goals, offering a 401K with a 4% match, immediate vesting, accident insurance, competitive salary, critical illness insurance, dental insurance, and more.

Matching Summary

Our mission is to enhance well-being by connecting individuals with vital health resources through a compassionate workforce that embodies the spirit of neighbors helping neighbors.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: 401K (4% Match, Immediate Vesting), Accident insurance, Critical Illness Insurance, Dental Insurance, Employee Assistance Program, Flexible Spending Account, Health & Wellness Program, Health Savings Account, Life & AD&D Insurance, Long Term Disability, Medical Insurance, Medical Insurance, Paid Time Off, Pet Insurance, Short Term Disability, Vision Insurance

Skills & Requirements

Must-have

  • addressing inquiries and concerns
  • enrollment and eligibility support
  • claims and benefit interpretation
  • referrals and authorizations for medical care
  • receiving and responding to client calls

Nice-to-have

  • compassionate workforce
  • spirit of neighbors helping neighbors
  • integrity and heart
  • ethical, empathetic, economical, and efficient decisions

Key Requirements

  • high school diploma or equivalent
  • customer service experience preferred
  • confidentiality and time management skills
  • bilingual preferred
  • knowledge of healthcare billing, claims and insurance a bonus

Work Rights

Not specified

Tailored Resume

Cover Letter