Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture
Job Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
The role involves managing guest interactions with professionalism, conducting prearrival outreach, and coordinating unique experiences for VIP guests.
The Lisbon location offers a culturally rich environment with art-deco and Louis XVI styles, alongside a Michelin-starred gastronomic restaurant.
Matching Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
Skills & Requirements
Must-have
Guest service and hospitality
Multitasking and prioritization
Proficient in Microsoft Office and Opera
Cross cultural sensitivity
Handling guest complaints professionally
VIP guest coordination
Nice-to-have
Team environment experience
Problem solving skills
Customer service orientation
Attention to detail
Ability to work under pressure
Key Requirements
One plus years luxury hotel experience
Proficiency in Portuguese and English
Authorization to work in a European country
Work Rights
Must hold authorization to work in a European country