You will serve as an operational link between our customers and our field service technicians
Job Summary
You will serve as an operational link between our customers and our field service technicians.
Your responsibilities will include managing daily service activities, handling incoming customer requests, and ensuring efficient dispatching of technicians.
Full training on internal systems and tools will be provided.
Matching Summary
You will serve as an operational link between our customers and our field service technicians.
Skills & Requirements
Must-have
Fluent German (spoken and written)
Strong communication skills
Customer-oriented approach
High accuracy and attention to detail
Ability to work under time pressure
Manage multiple tasks
Proactive mindset
Team-oriented approach
Nice-to-have
Technical education or background
Experience in customer service
Experience in coordination roles
Experience in administrative roles
Experience with service management tools
Key Requirements
Fluent German
Technical background (advantageous)
Experience in customer service/coordination/administration (nice-to-have)