Centralized Patient Access Representative Iii - Imaging

MultiCare

Remote
Base: $19.32 - $28.08 usd; bonus/equity: not speci...
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Exceptional customer service skills
Efficiency and attention to detail
Reliable attendance and adaptability
** MultiCare is seeking a Centralized Patient Access Representative III for Imaging, a remote position responsible for scheduling appointments and assisting patients with their healthcare needs. The ideal candidate should have strong customer service skills, attention to detail, and experience in a medical or call center environment. **

Job Summary

  • The Centralized Access Team provides excellent patient care and the development of employees’ healthcare skills, including those without previous healthcare experience.
  • The Centralized Patient Access Representative III for Imaging handles inbound calls and works the orders for multiple MultiCare Imaging locations including outpatient and hospital based.
  • We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.

Matching Summary

Match Score: 75

** MultiCare is seeking a Centralized Patient Access Representative III for Imaging, a remote position responsible for scheduling appointments and assisting patients with their healthcare needs. The ideal candidate should have strong customer service skills, attention to detail, and experience in a medical or call center environment. **

Salary

Base: $19.32 - $28.08 USD; Bonus/Equity: Not specified; Benefits: Medical, dental, retirement, PTO

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Efficiency and attention to detail
  • Reliable attendance and adaptability
  • Proficient computer skills
  • Fast-paced environment navigation

Nice-to-have

  • Positive attitude and drive
  • Desire to grow in healthcare
  • Empathy and enthusiasm

Key Requirements

  • High School Diploma or GED
  • Three (3) years customer service experience
  • Six (6) months as a CPAR-II meeting call center metrics
  • Three (3) year office, clerical, or call center experience
  • Electronic Medical Record experience (EPIC preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter