Thomson Reuters is seeking a Senior Manager for Account Specialist Supervisors in CDMX, Mexico. The ideal candidate will have a strong background in managing teams focused on customer retention and upselling in a software context, and will benefit from a hybrid work environment and comprehensive employee offerings
Job Summary
Lead a team of Account Specialists responsible for the retention, growth and support of customers in a global software company.
We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
Matching Summary
Match Score: 85
Thomson Reuters is seeking a Senior Manager for Account Specialist Supervisors in CDMX, Mexico. The ideal candidate will have a strong background in managing teams focused on customer retention and upselling in a software context, and will benefit from a hybrid work environment and comprehensive employee offerings.
Skills & Requirements
Must-have
Driving renewal and upsell sales
Managing a team of Account Specialists
Customer retention and growth
Forecasting and sales enablement tools
Negotiating renewal and upsell agreements
Fluent English is a must
Nice-to-have
Conflict resolution and problem-solving
Dealing with ambiguity
Strong command skills
Commitment to quality output
AI-enabled future
Key Requirements
Minimum of 5 years of experience managing a team
Bachelor's degree
Experience in driving retention and upselling
Experience in managing a professional team
Experience in developing talent and managing team performance