Sr. Client Service Representative

CIBC Capital Markets

Vaughan, Ontario, Canada
Competitive salary; incentive pyy available; banki...
Client engagement and account management
Financial products expertise
Digital literacy and mobile banking
You will serve as the first line of support helping clients manage their day-to-day banking needs and reach their financial goals

Job Summary

  • You will serve as the first line of support helping clients manage their day-to-day banking needs and reach their financial goals.
  • The role requires flexibility to work at multiple banking centres within a reasonable travel distance and during evening or weekend hours.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, and a paid Purpose Day for growth.

Matching Summary

You will serve as the first line of support helping clients manage their day-to-day banking needs and reach their financial goals.

Salary

Competitive salary; Incentive pay available; Banking benefits and pension plan included

Skills & Requirements

Must-have

  • Client engagement and account management
  • Financial products expertise
  • Digital literacy and mobile banking
  • Problem-solving and accountability
  • Flexible availability for evenings and weekends

Nice-to-have

  • Passion for building client relationships
  • Goal-oriented mindset
  • Curiosity and continuous learning
  • Empathy and authentic communication
  • Commitment to diversity and inclusion

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit if applicable
  • Ability to pass attribute-based assessment and skills tests

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter