Customer Relations Specialist

Suburban Ford of Waterford

Waterford, US
Not specified (assumed in-person at the dealership)
Excellent time management skills
Available on saturday
Leading cr process management
Suburban Ford of Waterford is seeking a Customer Relations Specialist to enhance customer satisfaction and manage customer relations processes. The ideal candidate should possess excellent time management skills and be available on Saturdays to support the dealership's customer service goals

Job Summary

  • The role involves leading customer relations process management by observing, installing, and training approved processes at assigned stores.
  • Employees will call sales customers to follow up on their experience and satisfaction with their vehicle while coaching team members on communication skills.
  • This opportunity is part of the Lithia Motors family, the fourth largest auto dealership group in the country.

Matching Summary

Match Score: 75

Suburban Ford of Waterford is seeking a Customer Relations Specialist to enhance customer satisfaction and manage customer relations processes. The ideal candidate should possess excellent time management skills and be available on Saturdays to support the dealership's customer service goals.

Skills & Requirements

Must-have

  • Excellent time management skills
  • Available on Saturday
  • Leading CR process management

Nice-to-have

  • Drive to perform and excel
  • Positive team environment
  • Honest simpler buying experience

Key Requirements

  • Saturday availability required
  • Time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter