Customer Service Manager

Covetrus

Hybrid
Experience leading customer service teams
Strong customer service acumen
Tech-savvy with crm systems
Covetrus is dedicated to empowering veterinary practice partners to improve health and financial outcomes

Job Summary

  • Covetrus is dedicated to empowering veterinary practice partners to improve health and financial outcomes.
  • The Customer Service Manager will lead a geographically dispersed team and enhance the overall service offering.
  • Employees enjoy a family-friendly culture with benefits like discounts on animal health products and flexible work options.

Matching Summary

Covetrus is dedicated to empowering veterinary practice partners to improve health and financial outcomes.

Skills & Requirements

Must-have

  • Experience leading customer service teams
  • Strong customer service acumen
  • Tech-savvy with CRM systems
  • Ability to monitor service performance
  • Experience in change management

Nice-to-have

  • Passion for animal well-being
  • Ability to foster team culture
  • Experience in performance management

Key Requirements

  • Proven experience in customer service leadership
  • Experience in a product or logistics contact center
  • Demonstrated ability to drive service outcomes

Work Rights

Not specified

Tailored Resume

Cover Letter