It Css, Tech I

298

Not specified; base: not specified; bonus/equity: ...
**
Extensive experience with ms windows 11
Microsoft office 365 and active directory expertise
Tcp/ip networking knowledge including dns and dhcp
** CAE is seeking a highly skilled IT Support Specialist to provide technical support for end users, managing hardware and software issues in a fully remote setting. The ideal candidate will possess extensive experience with Microsoft products, Active Directory, and excellent customer service skills, along with the ability to troubleshoot and resolve technical problems efficiently. **

Job Summary

  • The role supports end users by resolving hardware and software problems while installing applications and deploying new technology within a service desk environment.
  • Candidates must be eligible for DoD Personal Security Clearance and are required to comply with strict company information security policies.
  • The position offers a comprehensive benefits package, flexibility for work-life balance, and opportunities for professional development in a purpose-driven organization.

Matching Summary

Match Score: 75

** CAE is seeking a highly skilled IT Support Specialist to provide technical support for end users, managing hardware and software issues in a fully remote setting. The ideal candidate will possess extensive experience with Microsoft products, Active Directory, and excellent customer service skills, along with the ability to troubleshoot and resolve technical problems efficiently. **

Salary

Not specified; Base: Not specified; Bonus/Equity: Not specified; Benefits: Comprehensive and competitive benefits package

Skills & Requirements

Must-have

  • Extensive experience with MS Windows 11
  • Microsoft Office 365 and Active Directory expertise
  • TCP/IP networking knowledge including DNS and DHCP
  • Ability to lift and carry minimum of 35 pounds
  • Experience supporting conference room A/V equipment

Nice-to-have

  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Experience creating and documenting processes
  • Willingness to work flexible schedules and overtime

Key Requirements

  • 2-4+ years of relevant help desk/troubleshooting experience
  • Associate's degree in Information Technology or related field
  • Must be a U.S. citizen eligible for DoD clearance
  • Physical ability to lift 35 lbs and work in manufacturing environments

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter