Cnsa Access/outreach Specialist - Charlotte – Ft

Callowayhealth

Charlotte, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Answering inbound and outbound calls
Scheduling patient appointments
Communicating with patients
Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner

Job Summary

  • Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.
  • Schedules various types of appointments for physicians, advanced clinical practitioners, and other clinicians, and communicates any necessary instructions to the patient.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Answering inbound and outbound calls
  • Scheduling patient appointments
  • Communicating with patients
  • Handling patient messages and refills
  • Organizing patient care paperwork

Nice-to-have

  • Fast-paced environment experience
  • Strong communication skills
  • Efficient and timely call handling

Key Requirements

  • High School Diploma or GED required
  • Associates degree in healthcare related field preferred
  • Medical, secretarial, and/or customer service experience required
  • 1 year in a medical office or healthcare setting
  • Experience in appointment scheduling and managing patient phone calls preferred
  • Experience as CMA/RMA, MOA or in a call center environment preferred

Work Rights

Not specified

Tailored Resume

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