Ambulatory Patient Access Representative-bhp

Nationwide Children's Hospital

Greets and registers patients
Screens patient insurance eligibility
Navigates current technology systems
The role involves providing excellent customer service by interviewing and registering patients while ensuring accurate demographic and insurance data collection

Job Summary

  • The role involves providing excellent customer service by interviewing and registering patients while ensuring accurate demographic and insurance data collection.
  • Employees must screen registrations for pre-certification and referral requirements and communicate any differences or instructions to customers.
  • The position requires maintaining open communication with all departments and clinical staff while assisting in the training of new hires.

Matching Summary

The role involves providing excellent customer service by interviewing and registering patients while ensuring accurate demographic and insurance data collection.

Skills & Requirements

Must-have

  • Greets and registers patients
  • Screens patient insurance eligibility
  • Navigates current technology systems

Nice-to-have

  • Assists in shadowing new employees
  • Strong administrative skills demonstrated
  • Ability to multi-task in stress

Key Requirements

  • High School Diploma required
  • One year healthcare experience preferred
  • CPR certification based on manager determination

Work Rights

Not specified

Tailored Resume

Cover Letter