Accenture is seeking an Infra Tech Support Practitioner to join their team, focusing on Service Desk Management and incident resolution. The role emphasizes collaboration, continuous learning, and maintaining operational continuity in production systems
Job Summary
Explore opportunities to build knowledge and support the group while engaging in problem solving discussions.
Ensure production systems are available and operating according to defined service level agreements.
We invite you to join us in this exciting journey of growth and shared success.
Matching Summary
Match Score: 75
Accenture is seeking an Infra Tech Support Practitioner to join their team, focusing on Service Desk Management and incident resolution. The role emphasizes collaboration, continuous learning, and maintaining operational continuity in production systems.
Skills & Requirements
Must-have
Service Desk Management beginner proficiency
Service Desk Voice Support beginner proficiency
Ensure production systems availability
Drive incident and outage resolution
Facilitate service restoration
Nice-to-have
Collaborative environment
Continuous learning valued
Shared success journey
Customer service communication beginner proficiency