We’re obsessed with making hard work pay off, for our people, our customers, and the world around us
Job Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes.
In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
Matching Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Skills & Requirements
Must-have
SaaS Enterprise software support
Investigate and diagnose issues
Handle time-critical issues
Collaborate with Product Managers, QA, Development
Read and analyze log files
Basic SQL syntax knowledge
API client experience (SoapUI, Postman)
Nice-to-have
Creative approach and eager to learn
Support colleagues and have fun
Sun-drenched optimism and drive
Courageous collaborators
Web service integrations (SOAP, WSDL, XML)
Health monitoring tools experience
Key Requirements
3+ years SaaS Enterprise software experience
Experience with HCM, Talent Acquisition or Talent solutions