Communications Specialist

Four Seasons

Palm Beach, FL, USA
Base: competitive salary & wages; bonus/equity: no...
Consultative sales approach
Reservation booking accuracy
Customer service inquiries handling
Four Seasons Resort Palm Beach is seeking a Communications Specialist to join our exceptional Reservations team and be part of the world's leading luxury hotel company

Job Summary

  • Four Seasons Resort Palm Beach is seeking a Communications Specialist to join our exceptional Reservations team and be part of the world's leading luxury hotel company.
  • The role involves using a consultative sales approach to meet guest needs, managing reservations accurately, and providing exceptional customer service through multiple communication channels.
  • Employees enjoy competitive salary and wages, 401(k) retirement plan, excellent training and development opportunities, complimentary accommodation at other Four Seasons properties, and other benefits.

Matching Summary

Four Seasons Resort Palm Beach is seeking a Communications Specialist to join our exceptional Reservations team and be part of the world's leading luxury hotel company.

Salary

Base: Competitive Salary & Wages; Bonus/Equity: Not specified; Benefits: 401(k) Retirement Plan, Complimentary Accommodation, Complimentary Dry Cleaning, Complimentary Employee Meals

Skills & Requirements

Must-have

  • Consultative sales approach
  • Reservation booking accuracy
  • Customer service inquiries handling
  • Email communication management
  • Collaboration with hotel departments
  • Shift flexibility including weekends and holidays
  • Proficiency with Microsoft Office and Opera PMS

Nice-to-have

  • Coaching and mentoring team members
  • Analyzing guest feedback for improvements
  • Multi-tasking and prioritization skills
  • Positive interpersonal communication
  • Training and development support

Key Requirements

  • 1-2 years administrative experience
  • Fluent in English reading, writing, and speaking
  • Ability to work all shifts including weekends and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter