Sales Operations Specialist

Solenis

Montreal, Canada
Base: $61,800.00 - $82,400.00; bonus/equity: discr...
Fully remote
Sales support and account activation
Cross-functional team liaison
Customer inquiry resolution
Support the field sales team with new account activation, set up and continuity

Job Summary

  • Support the field sales team with new account activation, set up and continuity.
  • Handle escalated customer inquiries and resolve conflicts, including managing escalations and angry customers with empathy and professionalism.
  • Solenis offers competitive compensation, comprehensive benefits which include health, dental, vision and a defined contribution pension plan, and numerous opportunities for professional growth and development.

Matching Summary

Support the field sales team with new account activation, set up and continuity.

Salary

Base: $61,800.00 - $82,400.00; Bonus/Equity: discretionary bonuses; Benefits: health, dental, vision, defined contribution pension plan

Skills & Requirements

Must-have

  • Sales support and account activation
  • Cross-functional team liaison
  • Customer inquiry resolution
  • Data retrieval and reporting
  • Distributor portal data entry
  • RFP/RFQ content management

Nice-to-have

  • Proactive problem solver
  • Thrives in fast-paced environment
  • Passion for driving results
  • Collaborative team player
  • Positive attitude and willingness to learn

Key Requirements

  • 2+ years sales operations or customer support
  • Excellent written and verbal communication
  • Proven customer-facing experience
  • Strong organizational and multitasking skills
  • High attention to detail and accuracy
  • Demonstrated problem-solving capabilities
  • Proficiency in Microsoft Excel
  • Working knowledge of SAP, Salesforce, Tableau
  • Bilingual French and English required

Work Rights

Not specified

Tailored Resume

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