Client Success Manager- Health & Pharma- Remote Manitoba
ICUC
Manitoba, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
Client account management
Social media strategy
Project management
Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals
Job Summary
Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.
You will work closely with the people on the revenue and operations teams, in addition to your director, to grow and retain your accounts.
We value entrepreneurial thinking, and the pace of our business requires a focused, get-on-with-it attitude.
Matching Summary
Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.
Salary
Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off
Skills & Requirements
Must-have
Client account management
Social media strategy
Project management
Budgeting skills
Salesforce Opps and Projects
Client relationship management
Nice-to-have
Entrepreneurial thinking
Service-oriented ethos
Team player
Strategic thinker
Creative problem-solving
Adaptable to change
Key Requirements
3+ years social media management experience
Enterprise client experience
Proficient in organic social media
Experience with Sprinklr, Khoros, or Sprout
Strong organizational and time management skills
Proficiency in Microsoft PowerPoint and Teams
Bachelor's degree in Social, Marketing, PR, Communications, Public Affairs, or related field (or equivalent experience)