Patient Experience Coordinator

Advocate Health

Pineville, North Carolina, United States
Base: $30.70 - $46.05 ph; bonus/equity: not specif...
**
Bachelor's degree required
2 years customer service or healthcare experience
Strong oral and written communication skills
** Advocate Health is seeking a Patient Experience Coordinator for their Pineville, North Carolina location. The role focuses on enhancing patient-centered care through evidence-based practices while analyzing patient satisfaction data and supporting leadership initiatives. **

Job Summary

  • The role involves hardwiring evidence-based tactics like purposeful rounding to foster a culture of patient-centered care.
  • Candidates will analyze patient satisfaction data to identify trends and create action plans with leadership to improve facility performance.
  • Advocate Health offers comprehensive benefits including medical, dental, vision, retirement matching, and an educational assistance program.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Patient Experience Coordinator for their Pineville, North Carolina location. The role focuses on enhancing patient-centered care through evidence-based practices while analyzing patient satisfaction data and supporting leadership initiatives. **

Salary

Base: $30.70 - $46.05 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, retirement, and paid time off

Skills & Requirements

Must-have

  • Bachelor's Degree required
  • 2 years customer service or healthcare experience
  • Strong oral and written communication skills

Nice-to-have

  • Certified Patient Experience Professional preferred
  • Experience facilitating group education
  • Advanced Microsoft Excel skills

Key Requirements

  • Bachelor's Degree
  • 2 years healthcare or customer service experience
  • CPXP certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter