Hr Operations Implementation Analyst

Ticketmaster

Brazil
3+ years hr operations experience
Process documentation and mapping
Hr technology platform support
The role supports the implementation of global HR processes, systems, and service delivery to ensure a consistent employee experience across multiple markets

Job Summary

  • The role supports the implementation of global HR processes, systems, and service delivery to ensure a consistent employee experience across multiple markets.
  • Key responsibilities include standardizing workflows, documenting Standard Operating Procedures, and assisting with the rollout of Salesforce as the global case management platform.
  • The team focuses on delivering scalable HR solutions while leveraging technology and automation to improve operational efficiency and service delivery.

Matching Summary

The role supports the implementation of global HR processes, systems, and service delivery to ensure a consistent employee experience across multiple markets.

Skills & Requirements

Must-have

  • 3+ years HR Operations experience
  • Process documentation and mapping
  • HR technology platform support
  • Project coordination skills
  • Data analysis and reporting

Nice-to-have

  • Experience with Workday or SAP SuccessFactors
  • Knowledge of ServiceNow or Zendesk
  • Background in AI-enabled HR tools
  • Continuous improvement methodology
  • Cross-functional collaboration skills

Key Requirements

  • Minimum 3 years HR Operations experience
  • Experience with HRIS systems like Workday
  • Proficiency in process mapping tools

Work Rights

Not specified

Tailored Resume

Cover Letter