Hybrid (3 days onsite for those within 20 miles of traverse city headquarters; remote for others)
Partner producer experience ownership
Duck creek producer focus
P&c agency workflows understanding
Hagerty is seeking a Business Analyst to enhance the Partner Producer Experience, focusing on the interaction of external Partner Brokers and Agencies with Hagerty's systems. This remote position emphasizes the importance of understanding P&C agency workflows and requires experience in business analysis and user acceptance testing
Job Summary
Own and drive business requirement definition for the Partner Producer Experience, with an initial focus on Duck Creek Producer and planned expansion into Agent Business Center capabilities.
Serve as the primary experience steward for Partner Brokers and Agencies from login through application submission, policy issuance, and in-force policy servicing.
Lead and coordinate user acceptance testing (UAT) activities, including UAT planning and coordination, partnering with subject matter experts and business testers, and validating outcomes against documented requirements and business objectives.
Matching Summary
Match Score: 85
Hagerty is seeking a Business Analyst to enhance the Partner Producer Experience, focusing on the interaction of external Partner Brokers and Agencies with Hagerty's systems. This remote position emphasizes the importance of understanding P&C agency workflows and requires experience in business analysis and user acceptance testing.
Skills & Requirements
Must-have
Partner Producer Experience ownership
Duck Creek Producer focus
P&C agency workflows understanding
External partner system interaction
Business requirements documentation
User Acceptance Testing (UAT) leadership
Nice-to-have
Agile delivery environments
Automotive enthusiast brand culture
Platform modernization initiatives
Process flow and journey mapping
Key Requirements
Prior property and casualty (P&C) agency experience required