Case Manager

Elgin State Bank

Newcastle, Australia
Fully remote
Workers compensation claims management
Customer service focus
Portfolio management of claims
As part of our diverse team based in Newcastle, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Newcastle, you will help make a positive impact on someone’s life every day.
  • We provide career opportunities and great employee benefits including work-from-home flexibility, wellbeing programs, and comprehensive learning and development.
  • Case management at EML is a team effort supported by experienced specialists to deliver high levels of service while supporting injured workers.

Matching Summary

As part of our diverse team based in Newcastle, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • workers compensation claims management
  • customer service focus
  • portfolio management of claims
  • legislation and compliance adherence
  • face-to-face client meetings
  • multitasking and adaptability

Nice-to-have

  • collaborative team environment
  • proactive and self motivated
  • creative engagement with stakeholders
  • strong attention to detail
  • organizational skills

Key Requirements

  • previous experience in medical, hospitality, retail or corporate environments
  • strong customer service commitment
  • availability for face-to-face group interview on 16th April 2026
  • full time, permanent employment starting 18th May 2026

Work Rights

Not specified

Tailored Resume

Cover Letter