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Amazon is seeking a FinOps Specialist - Collections for its Finance Operations team in Pasay City, Philippines. The role focuses on managing accounts receivable, cash collection, and enhancing customer relationships through effective communication and problem-solving.
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Job Summary
The role involves managing full cycle accounts receivable including research, analysis, and reconciliations for strategic Devices & Services accounts.
Candidates will act as the voice of the customer by resolving invoice discrepancies and driving upstream billing process improvements.
This position requires working a night shift schedule with potential overtime during critical business periods.
Matching Summary
Match Score: 75
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Amazon is seeking a FinOps Specialist - Collections for its Finance Operations team in Pasay City, Philippines. The role focuses on managing accounts receivable, cash collection, and enhancing customer relationships through effective communication and problem-solving.
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Skills & Requirements
Must-have
5+ years F&A experience in corporate environment
Full cycle accounts receivable management
Customer relationship management and resolution
Invoice discrepancy analysis and reconciliation
Night shift and holiday work availability
Nice-to-have
Process improvement and trend analysis skills
Strategic stakeholder engagement capabilities
Voice of the customer advocacy experience
Innovative problem-solving for customer pain points
Key Requirements
At least 5 years proven F&A experience
Experience in large customer-oriented corporate environment