Customer Relations Executive

Marina Bay Sands PTE. LTD.

Singapore, Singapore
Not specified (likely onsite)
Assist casino guests with needs and requests
Conduct guided mbs casino familiarization tours
Engage guests through telemarketing calls
Marina Bay Sands PTE. LTD. is seeking a Customer Relations Executive to provide exceptional service to casino guests, assisting with their needs and enhancing their overall experience. The ideal candidate should possess a background in hospitality or customer service, be customer-focused, and have strong problem-solving skills

Job Summary

  • The role involves providing excellent and delightful service to casino guests during their visit to Marina Bay Sands.
  • Employees will conduct guided casino tours, introduce gaming programs, and proactively identify potential gaming patrons.
  • The position requires collaboration with various stakeholders to enhance service standards and execute special events.

Matching Summary

Match Score: 85

Marina Bay Sands PTE. LTD. is seeking a Customer Relations Executive to provide exceptional service to casino guests, assisting with their needs and enhancing their overall experience. The ideal candidate should possess a background in hospitality or customer service, be customer-focused, and have strong problem-solving skills.

Skills & Requirements

Must-have

  • Assist casino guests with needs and requests
  • Conduct guided MBS Casino familiarization tours
  • Engage guests through telemarketing calls
  • Work on rotating shifts including weekends

Nice-to-have

  • Excellent problem-solving skills
  • Strong team player attitude
  • Proficient in Microsoft Word and Excel

Key Requirements

  • Minimum 'N' levels, 'O' levels, 'A' levels or Diploma holders
  • Prior experience in Hospitality or Customer Service role preferred
  • Able to work on rotating shifts, public holidays and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter