It Problem Management And Major Incident Coordinator
Grant Thornton UK
London, United Kingdom
Problem management process ownership
Major incident response coordination
Root cause investigation
The IT Problem Management and Major Incident Coordinator ensures the resilience and reliability of the firm’s IT services by leading the identification and resolution of problems and coordinating the response to major incidents
Job Summary
The IT Problem Management and Major Incident Coordinator ensures the resilience and reliability of the firm’s IT services by leading the identification and resolution of problems and coordinating the response to major incidents.
The role supports the continuous improvement of the Service Management System and contributes to maintaining ISO 20000 and ISO 27001 certifications.
Grant Thornton empowers clients through strategic insight, curiosity, and genuine partnership, and empowers its people with real opportunity, an inclusive culture, and work life balance.
Matching Summary
The IT Problem Management and Major Incident Coordinator ensures the resilience and reliability of the firm’s IT services by leading the identification and resolution of problems and coordinating the response to major incidents.