Patient Access Representative I

Cleveland Clinic Health System

Medina, US
High school diploma or ged required
Two years customer-facing experience
Evening shift availability required
This role delivers an exceptional patient experience from arrival to departure at a Magnet Hospital

Job Summary

  • This role delivers an exceptional patient experience from arrival to departure at a Magnet Hospital.
  • The position involves performing registration, collecting demographics and insurance information, and handling cash collections in the Emergency Department.
  • Cleveland Clinic offers a rewarding career path with opportunities for growth and cross-training across various patient access areas.

Matching Summary

This role delivers an exceptional patient experience from arrival to departure at a Magnet Hospital.

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Two years customer-facing experience
  • Evening shift availability required
  • Weekend and holiday work required
  • Epic system knowledge preferred

Nice-to-have

  • Healthcare industry experience
  • Medical terminology knowledge
  • Super User training capability
  • Flexible location rotation
  • Associate's or Bachelor's degree

Key Requirements

  • High School Diploma OR GED
  • Two years customer-facing experience
  • Knowledge of medical terminology
  • Basic PC software application knowledge
  • Ability to lift up to 25 lbs

Work Rights

Not specified

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