Guest Experience Lead | Red Cliffs Mall

Lululemon

United States Of America, United States
Base: $21.50 - $24.74ph; bonus/equity: $2.00ph tar...
On-site
Guest experience framework
Technical product education
Driving store performance
Lululemon is seeking a Guest Experience Lead for their Red Cliffs Mall location, responsible for enhancing in-store customer experiences while driving sales and team performance. The ideal candidate will have retail or customer experience, including leadership qualities and a commitment to creating an inclusive environment

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing technical product education and driving store performance.
  • Core responsibilities include bringing the lululemon guest experience framework to life, leading from the floor as Supervisor on Duty, and ensuring operational excellence.
  • The company offers a competitive compensation and benefits package, including extended health and dental benefits, paid time off, savings and retirement plan matching, and a generous employee discount.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their Red Cliffs Mall location, responsible for enhancing in-store customer experiences while driving sales and team performance. The ideal candidate will have retail or customer experience, including leadership qualities and a commitment to creating an inclusive environment.

Salary

Base: $21.50 - $24.74/hour; Bonus/Equity: $2.00/hour target; Benefits: Extended health and dental, mental health plans, PTO, retirement matching, discount, fitness classes, parenthood top-up

Skills & Requirements

Must-have

  • Guest experience framework
  • Technical product education
  • Driving store performance
  • Supervisor on Duty
  • In-store readiness
  • Daily business data interpretation

Nice-to-have

  • Inclusive environment
  • Supportive working relationships
  • Fun and productive environment
  • Values and celebrates differences

Key Requirements

  • 1 year retail or customer experience
  • Experience leading, mentoring, or delegating
  • Legally authorized to work in the country
  • High school diploma/GED/equivalent or above (asset)

Work Rights

Legally authorized to work

Tailored Resume

Cover Letter