1st Line Audit Support (agent) – South Africa

WNS Global Services (Australia) Pty Ltd

Cape Town, South Africa
On-site
Conducting manual audits
Validate questionable entries
Edit transaction log
WNS Global Services is seeking a 1st Line Audit Support agent in Cape Town, South Africa, to conduct audits and ensure compliance with data protection regulations. The position requires experience in BPM or customer service, strong communication skills, and the ability to work in a rotational night shift environment

Job Summary

  • Conduct audits on a daily basis and assigned workflows in order to meet defined KPIs (productivity and accuracy).
  • Ensure quick, efficient and accurate turnaround and that all actions comply with all data protection legislations.
  • Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation.

Matching Summary

Match Score: 75

WNS Global Services is seeking a 1st Line Audit Support agent in Cape Town, South Africa, to conduct audits and ensure compliance with data protection regulations. The position requires experience in BPM or customer service, strong communication skills, and the ability to work in a rotational night shift environment.

Skills & Requirements

Must-have

  • Conducting manual audits
  • Validate questionable entries
  • Edit transaction log
  • Comply with data protection legislation
  • English communication skills

Nice-to-have

  • Culture of outperformance
  • Employee experience at the core
  • Contribute to society
  • Professional development opportunities

Key Requirements

  • 6 -12 months experience
  • Basic computer skills
  • Understand team coordination

Work Rights

Not specified

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