Engagement Specialist - Ikc - Bellingham, Wa

DaVita

Bellingham, Washington, United States
Base: $20.50 - $26.00 ph; bonus/equity: not specif...
Hybrid
High school diploma or ged required
2+ years customer service experience
Quiet private home office space
This role serves as the first point of contact for patients to facilitate onboarding, scheduling, and ongoing engagement through high-volume outreach

Job Summary

  • This role serves as the first point of contact for patients to facilitate onboarding, scheduling, and ongoing engagement through high-volume outreach.
  • The position offers a flexible Monday-Friday schedule with no nights, weekends, or on-call duties, allowing for work from home in a quiet private office.
  • Employees receive comprehensive benefits including medical, dental, vision, 401(k) match, and paid time off starting after one month of continuous employment.

Matching Summary

This role serves as the first point of contact for patients to facilitate onboarding, scheduling, and ongoing engagement through high-volume outreach.

Salary

Base: $20.50 - $26.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • High school diploma or GED required
  • 2+ years customer service experience
  • Quiet private home office space
  • High-speed internet connection required
  • Strong verbal communication skills

Nice-to-have

  • Prior IKC healthcare experience preferred
  • Associate's or Bachelor's degree preferred
  • Previous dialysis clinic experience
  • Intermediate Microsoft Office proficiency
  • Motivational engagement techniques

Key Requirements

  • High School Diploma or GED
  • 2+ years professional experience
  • Reliable high-speed internet access
  • Private home workspace environment

Work Rights

Not specified

Tailored Resume

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