Operational Intelligence Specialist

Intact Insurance

Base: $109,900 - $134,300; bonus: up to 15% target...
Hybrid
8 to 12 years operational intelligence experience
Design and operate data pipelines for telemetry
Proficiency in observability platforms like dynatrace or elastic
This role owns the Technology Operating Model by gathering, processing, and publishing operational insights while evangelizing best practices

Job Summary

  • This role owns the Technology Operating Model by gathering, processing, and publishing operational insights while evangelizing best practices.
  • The position involves deploying Generative AI capabilities and AI agents to transform how operations and architecture decisions are made.
  • Candidates will receive a competitive salary range of $109,900 to $134,300 with an annual bonus target of up to 15% and access to a defined benefit pension plan.

Matching Summary

This role owns the Technology Operating Model by gathering, processing, and publishing operational insights while evangelizing best practices.

Salary

Base: $109,900 - $134,300; Bonus: Up to 15% target (potential double payout); Benefits: Hybrid model, wellness account, share plan, defined benefit pension

Skills & Requirements

Must-have

  • 8 to 12 years operational intelligence experience
  • Design and operate data pipelines for telemetry
  • Proficiency in observability platforms like Dynatrace or Elastic
  • Data engineering skills with SQL and Python
  • Experience with KPI frameworks and executive dashboards
  • Knowledge of AI governance and GenAI deployment

Nice-to-have

  • Strong stakeholder management and change leadership
  • Familiarity with multi-cloud and Kubernetes architectures
  • Excellent communication and executive presence
  • Experience with service mesh and integration patterns

Key Requirements

  • 8 to 12 years of relevant experience
  • Eligible to work in Canada
  • Bilingualism required for Quebec candidates

Work Rights

Must be eligible to work in Canada

Tailored Resume

Cover Letter