Customer Representative (dutch-speaking) - Insurance Company

Concentrix

Lisbon, Portugal
Competitive salary; performance bonus; not specifi...
Dutch language proficiency c2
English language proficiency b2
Customer policy information handling
As a Customer Service Representative, you will receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy

Job Summary

  • As a Customer Service Representative, you will receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy.
  • At Concentrix, there’s a real career and personal growth potential, with about 80% of our managers and leaders promoted from within.
  • In this role, we offer benefits that help you support your unique lifestyle, including full-time indefinite contracts and competitive salary.

Matching Summary

As a Customer Service Representative, you will receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy.

Salary

Competitive salary; Performance bonus; Not specified

Skills & Requirements

Must-have

  • Dutch language proficiency C2
  • English language proficiency B2
  • Customer policy information handling
  • Insurance policy administration system
  • Document management tool usage

Nice-to-have

  • Proactive and self-motivated
  • Great team player
  • Formal and diplomatic stance

Key Requirements

  • High level of Dutch (C2)
  • Fluent in English (B2)
  • Previous customer experience is a plus
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter