Danaher is seeking a Biomedical Technical Support Specialist to join their Customer Technical Support team at Beckman Coulter Diagnostics in Little Chalfont, UK. The role involves providing technical assistance for diagnostic equipment and software, emphasizing customer service and problem-solving skills
Job Summary
The role involves providing technical assistance and troubleshooting support for diagnostic equipment and software via phone and email.
Candidates must accurately document customer interactions, issues, and resolutions in service management systems adhering to quality compliance standards.
This position offers the opportunity to build strong relationships with customers while contributing to life-saving diagnostics at a global leader.
Matching Summary
Match Score: 85
Danaher is seeking a Biomedical Technical Support Specialist to join their Customer Technical Support team at Beckman Coulter Diagnostics in Little Chalfont, UK. The role involves providing technical assistance for diagnostic equipment and software, emphasizing customer service and problem-solving skills.
Skills & Requirements
Must-have
2 years customer support experience
diagnostics or healthcare industry background
excellent verbal and written communication skills
Nice-to-have
degree in Life Sciences or Biomedical Engineering
proficiency in additional languages
strong problem-solving skills and attention to detail
Key Requirements
High school diploma required; degree preferred
Minimum of 2 years in customer or technical support
Experience in diagnostics or healthcare industry preferred