Customer Service Representative

Dogspothotel

Garden City, ID, United States
Base: $15.00 - $15.50ph doe; tips: + tips; benefit...
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Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
** Destination Pet is seeking a Customer Service Representative for their location in Garden City, ID, who is passionate about pets and people. The role involves providing exceptional customer service, managing client interactions, and ensuring a welcoming environment for both pets and their owners. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and responding to complaints with patience.
  • Pay starts at $15.00 - $15.50/hour DOE + tips, with part-time health, mental health, and telehealth benefits.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative for their location in Garden City, ID, who is passionate about pets and people. The role involves providing exceptional customer service, managing client interactions, and ensuring a welcoming environment for both pets and their owners. **

Salary

Base: $15.00 - $15.50/hour DOE; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean

Nice-to-have

  • fluent in human and hound
  • part concierge, part chaos coordinator
  • love pets and people
  • organized rockstar
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter