Responsible for resolving advanced service repair needs and installations of customer equipment and drives customer satisfaction through Service Excellence
Job Summary
Responsible for resolving advanced service repair needs and installations of customer equipment and drives customer satisfaction through Service Excellence.
Perform advanced troubleshooting and repair on customer equipment, perform installation, validation and maintenance on assigned equipment.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
Matching Summary
Responsible for resolving advanced service repair needs and installations of customer equipment and drives customer satisfaction through Service Excellence.
Skills & Requirements
Must-have
Advanced troubleshooting and repair
Installation, validation, and maintenance
Customer issue resolution
Technical expert for modalities
Maintain customer relationships
Nice-to-have
Lead and coach team members
Application training
Drive customer satisfaction
Act with humility and build trust
Key Requirements
Associate degree or equivalent military education and 6 years of experience
High school diploma/GED and 8 years of relevant experience
Advanced technical capabilities in imaging equipment
Valid Driver’s License
Legal authorization to work in the U.S.
Available after hours and/or work on-call schedule