Customer Service Representative - Insurance

Auto Club Enterprises

St. Louis, Missouri, US
Base: $21.00ph; bonus/equity: + $1.00ph for englis...
Fully remote
Prior customer service experience
High school diploma or ged
Ethernet internet connection required
Auto Club Enterprises is seeking full-time Customer Service Representatives for their Insurance Call Center in St. Louis, Missouri, offering a fully remote work arrangement. The ideal candidate will have a strong customer service background, excellent communication skills, and a flexible mindset, with a focus on helping members with insurance-related inquiries

Job Summary

  • The role involves answering inbound calls to assist members with insurance policies and AAA memberships in a non-scripted environment.
  • Employees receive comprehensive benefits including health coverage, 401(K) with match, pension, and paid parental leave.
  • Candidates must reside within 80 miles of the specified St. Louis location and have a dedicated workspace with Ethernet connectivity.

Matching Summary

Match Score: 85

Auto Club Enterprises is seeking full-time Customer Service Representatives for their Insurance Call Center in St. Louis, Missouri, offering a fully remote work arrangement. The ideal candidate will have a strong customer service background, excellent communication skills, and a flexible mindset, with a focus on helping members with insurance-related inquiries.

Salary

Base: $21.00/hour; Bonus/Equity: +$1.00/hour for English/Spanish fluency; Benefits: Health, dental, vision, 401(K), pension, tuition assistance

Skills & Requirements

Must-have

  • Prior customer service experience
  • High school diploma or GED
  • Ethernet internet connection required
  • Reside within 80 miles of St. Louis MO

Nice-to-have

  • Spanish fluency for additional pay
  • Flexible can-do mindset
  • Fast-paced environment adaptability

Key Requirements

  • High school diploma or GED
  • Pass background check and drug screening
  • Must reside within 80 miles of St. Louis MO
  • Ability to connect via Ethernet (no DSL/Satellite)

Work Rights

Not specified

Tailored Resume

Cover Letter