Manager - Claims Operations

206

Sydney, NSW, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Proven experience leading claims operations
Experience in ctp or personal injury claims
Strong track record driving performance
The role involves leading and coordinating multiple Case Management teams across New South Wales and South Australia to drive operational excellence

Job Summary

  • The role involves leading and coordinating multiple Case Management teams across New South Wales and South Australia to drive operational excellence.
  • EML fosters a learning culture with ongoing investment in employee development and a diverse, inclusive environment.
  • Employees receive comprehensive benefits including up to 16 weeks paid parental leave, flexible work arrangements, and access to a corporate wellbeing program.

Matching Summary

The role involves leading and coordinating multiple Case Management teams across New South Wales and South Australia to drive operational excellence.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • Experience in CTP or personal injury claims
  • Strong track record driving performance
  • Ability to balance customer outcomes and risk
  • Confident stakeholder management at senior levels

Nice-to-have

  • Hands-on leadership style
  • Resilient team builder
  • Commercially minded approach
  • Continuous improvement mindset
  • High-performing culture creator

Key Requirements

  • Proven experience in CTP claims environments
  • Personal injury claims background required
  • Senior leadership capability in claims operations

Work Rights

Not specified

Tailored Resume

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