Customer Support Engineer

Siemens Healthineers

Hanoi, Vietnam
Fully remote
Client-site servicing and repair
Product field support
Technical support to customers
Join a global community that celebrates diversity and individuality, offering resources and flexibility for professional and personal growth

Job Summary

  • Join a global community that celebrates diversity and individuality, offering resources and flexibility for professional and personal growth.
  • Perform client-site servicing, repair, and installation of company products, including system hardware, software, and networking.
  • Provide expert remote or on-site servicing, testing, and maintenance of complex Varian Medical Systems (VMS) equipment.

Matching Summary

Join a global community that celebrates diversity and individuality, offering resources and flexibility for professional and personal growth.

Skills & Requirements

Must-have

  • Client-site servicing and repair
  • Product field support
  • Technical support to customers
  • Diagnose mechanical, hardware, software failures
  • Remote or on-site servicing
  • Order spare parts for customers

Nice-to-have

  • Inspiring and caring environment
  • Global community
  • Diversity and individuality
  • Professional and personal growth
  • Customer-focused attitude
  • Articulate and skilled in interpersonal communication

Key Requirements

  • Bachelor's or above degree
  • 2-5 years of experience
  • Fluent in Vietnamese and English
  • Experience with electronic and electro-mechanical engineering
  • Experience with micro-computers/PC based systems
  • Debugging skills
  • Ability to identify and repair complex software and network problems
  • Proficient in diagnosing and solving complex mechanical problems

Work Rights

Not specified

Tailored Resume

Cover Letter