Consumer Investments Account Maintenance Generalist - Fort Worth, Tx
Bank of America (GHR)
Fort Worth, TX, US
Not specified; not specified; competitive benefits...
Strong organizational and time management skills
Attention to detail and follow through
Ability to multi-task independently
The role involves providing timely resolution on routine service inquiries and processing incoming documents related to client accounts
Job Summary
The role involves providing timely resolution on routine service inquiries and processing incoming documents related to client accounts.
Employees will work in a high-paced production environment meeting metrics for quality control and productivity while handling account updates.
Bank of America offers competitive benefits supporting physical, emotional, and financial well-being along with opportunities to advance as a certified trainer.
Matching Summary
The role involves providing timely resolution on routine service inquiries and processing incoming documents related to client accounts.
Salary
Not specified; Not specified; Competitive benefits offered
Skills & Requirements
Must-have
Strong organizational and time management skills
Attention to detail and follow through
Ability to multi-task independently
Analytical and problem solving skills
Excellent verbal and written communication
Nice-to-have
Customer service and call center experience
Knowledge of Merrill systems and products
Cultural awareness and integrity
Team player with cross business partnerships
Certified trainer or mentor opportunity
Key Requirements
Must provide high quality client centric customer service
Work in a high paced production environment
Process documents according to established policies