Account Support Manager

HPE

Dalian, China
Hybrid
Technical incident resolution
Customer relationship management
Project management
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications

Job Summary

  • Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications.
  • The role involves applying technical knowledge to operate technology areas, resolving technical incidents, managing small projects, and building strong relationships with management in assigned accounts.
  • HPE offers comprehensive benefits supporting physical, financial, and emotional wellbeing, invests in personal and professional development, and fosters an unconditionally inclusive culture.

Matching Summary

Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work by helping companies connect, protect, analyze, and act on their data and applications.

Skills & Requirements

Must-have

  • Technical incident resolution
  • Customer relationship management
  • Project management
  • Technical knowledge in OS and networking
  • Customer expectation management

Nice-to-have

  • Active listening skills
  • Creative problem-solving
  • Growth mindset
  • Cross-functional teamwork
  • Change management
  • Customer experience focus
  • Empathy

Key Requirements

  • Bachelor's degree preferred
  • Associate degree with 4-6 years experience
  • Intermediate job level
  • Technical background or significant technical understanding

Work Rights

Not specified

Tailored Resume

Cover Letter