Customer Engagement Manager Italy

UPS

Italy
Base: not specified; bonus/equity: performance-bas...
Customer relationship management
Pharmaceutical industry knowledge
Commercial lifecycle management
We are looking for a Customer Engagement Manager to lead and develop relationships with our key clients, primarily within the pharmaceutical sector

Job Summary

  • We are looking for a Customer Engagement Manager to lead and develop relationships with our key clients, primarily within the pharmaceutical sector.
  • This role is responsible for managing the full commercial lifecycle of existing customers, from service performance monitoring to contract renewal and organic growth.
  • Competitive compensation with performance-based bonus, company car, full work equipment, and opportunity to work with top-tier clients in an international, fast-paced, and innovation-driven environment.

Matching Summary

We are looking for a Customer Engagement Manager to lead and develop relationships with our key clients, primarily within the pharmaceutical sector.

Salary

Base: Not specified; Bonus/Equity: Performance-based bonus; Benefits: Company car and full work equipment

Skills & Requirements

Must-have

  • Customer relationship management
  • Pharmaceutical industry knowledge
  • Commercial lifecycle management
  • Team leadership and management
  • KPI-driven performance monitoring
  • Contract and pricing strategy oversight

Nice-to-have

  • Continuous improvement initiatives
  • Stakeholder communication skills
  • Change management support
  • Business review leadership
  • Financial acumen

Key Requirements

  • Proven experience in Customer or Account Management
  • Strong knowledge of pharmaceutical industry
  • Experience managing high-value clients
  • Leadership and team management skills
  • English fluency

Work Rights

Not specified

Tailored Resume

Cover Letter