Receptionist

Royal London

Manchester, United Kingdom
Opera cloud pms ver 25.1
Exceptional guest care
Manage check-in and check-out
Be part of the Leonardo community of over 55 hotels across the UK & Ireland, offering exceptional guest care at all times

Job Summary

  • Be part of the Leonardo community of over 55 hotels across the UK & Ireland, offering exceptional guest care at all times.
  • Manage check-in and check-out processes, upsell room upgrades, and handle guest complaints professionally as the first point of contact.
  • Enjoy perks such as special rates on hotel rooms, company-wide recognition, and ongoing job-related training programs with clear paths for progression.

Matching Summary

Be part of the Leonardo community of over 55 hotels across the UK & Ireland, offering exceptional guest care at all times.

Skills & Requirements

Must-have

  • Opera Cloud PMS Ver 25.1
  • Exceptional guest care
  • Manage check-in and check-out
  • Professional telephone manner
  • Guest complaint management
  • Key Security protocols

Nice-to-have

  • Genuine passion for guests
  • Positive approach to change
  • Pro-active hands-on approach
  • Work on own initiative
  • Friendly team player
  • Confident communicator
  • Engaged with hotel initiatives

Key Requirements

  • Proficient in Opera Cloud PMS Ver 25.1

Work Rights

Not specified

Tailored Resume

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