Responsible for fostering a positive and supportive environment by delivering on-site welfare support to employees, building a strong sense of community, and leading wellbeing initiatives
Job Summary
Responsible for fostering a positive and supportive environment by delivering on-site welfare support to employees, building a strong sense of community, and leading wellbeing initiatives.
Provide direct support to students facing mental health or welfare challenges, signpost students to appropriate external services, and lead on debt-related conversations where necessary.
Deliver a structured wellbeing events programme aligned with the student lifecycle, run events focused on mental health, budgeting, social connection, and personal development.
Matching Summary
Responsible for fostering a positive and supportive environment by delivering on-site welfare support to employees, building a strong sense of community, and leading wellbeing initiatives.
Skills & Requirements
Must-have
Direct student support
Welfare case management
Wellbeing events programme
Community engagement
Customer service front-of-house
Incident management
Nice-to-have
Emotionally intelligent and compassionate
Self and culturally aware
Proactive service delivery
Role model for company values
Key Requirements
Strong experience in wellbeing, safeguarding, or mental health leadership
Experience working with young adults
Managing individuals with complex mental health needs
Understanding of debt management processes
Knowledge of relevant legislation (GDPR, Care Act, Prevent Duty)