Local Activities - Guest Relations Coordinator

Marriott Vacations Worldwide

Los Cabos, Mexico
**
Bilingual english and spanish fluency
Microsoft office proficiency
Customer service experience
** Marriott Vacations Worldwide is seeking a Guest Relations Coordinator in Los Cabos, Mexico, to enhance guest services and support team objectives through specialized knowledge in hospitality operations. The ideal candidate will have customer service experience, bilingual proficiency in English and Spanish, and strong organizational skills. **

Job Summary

  • The role supports the In-house team with all 'heart of the house' guest services including welcome calls and concierge fact sheets.
  • Candidates must be bilingual in English and Spanish to effectively communicate with guests and manage operations.
  • The position requires maintaining scheduling flexibility and moving between hotel, villas, and office locations to deliver materials.

Matching Summary

Match Score: 75

** Marriott Vacations Worldwide is seeking a Guest Relations Coordinator in Los Cabos, Mexico, to enhance guest services and support team objectives through specialized knowledge in hospitality operations. The ideal candidate will have customer service experience, bilingual proficiency in English and Spanish, and strong organizational skills. **

Skills & Requirements

Must-have

  • Bilingual English and Spanish fluency
  • Microsoft Office proficiency
  • Customer service experience
  • Reservations and tee times management
  • Multi-tasking in fast-paced environment

Nice-to-have

  • Experience with MARSHA or PMS systems
  • Strong written and verbal communication
  • Self-motivated and goal-oriented attitude
  • Ability to build strong guest relationships
  • Positive team collaboration skills

Key Requirements

  • High School Diploma required
  • Minimum one year customer service experience
  • Fluent bilingual English and Spanish speaker

Work Rights

Not specified

Tailored Resume

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